Frequently Asked Questions

  • Our Proz will provide honest guidance based on the age, condition, and overall efficiency of your current system.

  • Yes. We understand that losing hot water can be stressful and disruptive, so we offer responsive emergency repair services.

  • Everything!

     Your new Water Heater Proz water heater installation includes. New water supply lines, new gas flex line, new pan if needed, and new full port shutoff ball valve if the old one needs replacing. We will also provide any new vent piping and drain connections to existing pipe if needed. Feel confident knowing there will be no extra charges or upselling, ever! 

  • Absolutely!

    We honor our military, any current service member or veteran will receive $25 off any water heater installation!

    Seniors Discount- $25 off water heater installation for homeowners over the age of 65 years,

    First responders discount- any active or retired law enforcement or firefighter will receive $25 off water heater installation!

    Fellow ELKS Members discount of $25

    Receive a $20 gift card for referring a friend!

  • Have confidence knowing we back every installation with a 1 year labor warranty, any failure due to our installation we will come out and fix it. The water heater itself will have a manufacturers warranty based on the model you purchase, details will be provided based on the chosen model and will be explained prior to our installation. 

  • We all know Arizona has crazy hard water, it’s best to flush out your water heater annually. Water Heater Proz can help! Ask about our annual service, we’d be happy to help keep your new water heater running great for years to come!

  • Unfortunately, we don’t repair troubled water heaters. Once your water heater starts to fail, you can spend hundreds trying to keep it alive, however it’s usually best to just replace it, don’t waste your money!